Privacy Policy
Effective Date: January 1, 2026
Luna Nova Inc. ("Luna Nova", "we", "us", or "our") operates this website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy law.
1. Information We Collect
We collect information you provide when you fill out our Contact form, submit a Become-a-Dealer application, or communicate with us by email. This includes your name, company name, email address, phone number, and the content of your message. We also collect certain information automatically when you visit this website, including your IP address, browser type, referring URL, and pages viewed, using analytics tools such as Vercel Analytics.
2. How We Use Your Information
We use your information to respond to your inquiries, evaluate dealer applications, improve this website, and comply with our legal obligations. We do not use your personal information for automated decision-making or profiling, and we do not sell it to third parties.
3. Disclosure of Your Information
We may share your information with service providers who assist us in operating this website (such as hosting and analytics providers), provided they are bound by confidentiality obligations. We may also disclose information where required by law or to protect the rights and safety of Luna Nova or others.
4. Cookies and Analytics
This website uses cookies and similar technologies to measure traffic and improve your experience. Analytics data is aggregated and does not identify you personally. You may configure your browser to refuse cookies, though some website features may not function correctly as a result.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Contact and dealer inquiry records are retained for up to two years unless an ongoing business relationship is established.
6. Your Rights (PIPEDA)
You have the right to request access to the personal information we hold about you, to request corrections to inaccurate information, and to withdraw consent to its use, subject to legal or contractual restrictions. To exercise these rights, contact us at privacy@lunanovalighting.ca. We will respond within 30 days.
7. Security
We use industry-standard measures to protect your personal information from unauthorized access, disclosure, or loss. No transmission over the internet is completely secure; we cannot guarantee absolute security.
8. Third-Party Links
This website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted constitutes acceptance.
10. Contact
Questions or concerns about this Privacy Policy may be directed to: Luna Nova Inc. — privacy@lunanovalighting.ca